Cookie Policy

1.2 Why We Use Cookies

• Ensure functionality and security maintain sessions, authenticate users and secure transactions.
• Remember preferences store language settings, credit balance and other user choices.
• Perform analytics understand how users navigate the site, which pages are popular and whether marketing campaigns are effective.
• Deliver personalized content and marketing show relevant promotions or advertisements (only with user consent).

1.3 Types of Cookies We Use

• Strictly necessary cookies: Essential for the site to function, such as login authentication and shopping cart management. Examples include session_id, XSRF-TOKEN. Duration: session or up to 1 year.
• Functional cookies: Remember user preferences and settings to enhance the experience. Examples include language, cookie_consent_status. Duration: up to 1 year.
• Analytics cookies: Help us understand website traffic and usage patterns. We use services like Google Analytics (with IP anonymization) to collect aggregated statistics. Examples include _ga, _gid. Duration: up to 2 years.
• Advertising/marketing cookies: Used to deliver targeted ads or to track the effectiveness of ad campaigns, often set by third-party marketing partners. These cookies are set only with your consent. Examples include fbp, gcl_au. Duration: varies (typically up to 90 days).
• Third-party cookies: Placed by embedded services (e.g., payment providers, support chat) when you interact with their features on our site. These providers have their own privacy policies. Examples include stripe_sid, intercom_session. Duration: varies.

1.4 Legal Basis for Cookies

• Legitimate interests for strictly necessary cookies (no consent required).
• Consent for functional, analytics and advertising cookies. Visitors must actively choose to enable these cookies; they are disabled by default.

1.5 Managing Your Cookie Preferences

• Consent banner: On your first visit, we display a banner that explains our use of cookies and provides options to accept all, reject non-essential cookies, or customize settings.
• Preferences panel: You can revisit your cookie preferences at any time via the “Cookie Settings” link in our footer. There you can enable or disable categories of cookies.
• Browser controls: Most web browsers allow you to delete or block cookies via their settings. For more information, visit your browser’s help documentation.
• Do Not Sell: If you are a California resident and wish to opt out of data sharing that could constitute a “sale” under the CCPA, please use our “Do Not Sell My Personal Information” link.